Privacy Policy for Drains Men

Effective Date: 15th March 2025

At Drains Men, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard any personal information that you provide to us when using our services.

1. Information We Collect

When you contact us via telephone or email, we may collect the following information:

Your name
Your phone number
Your email address
Any additional details you provide related to your enquiry

2. How We Use Your Information

We collect and use your personal information to:

Respond to your enquiries
Provide our drainage services
Communicate with you about our services
Maintain business records as required by law

3. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR), we process personal data based on:

Legitimate interest – to respond to your enquiries and provide services.
Legal obligation – to comply with any applicable legal requirements.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. However, we may disclose your details if required to comply with legal obligations or to protect our business interests.

5. Data Retention

We only retain your personal information for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Request correction of any inaccurate data
Request deletion of your data where applicable
Object to or restrict the processing of your data
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data rights have been violated

7. Security Measures

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, alteration, disclosure, or destruction.

8. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Drains Men
Address: 6 Hepworth Street, WF10 2RU
Phone: 07738 588 528
Email: office@drainsmen.com

9. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.